SecureITSM’s Control Manager Application

AgileDefend™ Application—Automate CMMC Documentation. Simplify Inheritance. Accelerate Assessments.

SecureITSM’s AgileDefend™ Application is a purpose-built CMMC compliance platform designed to remove documentation burden, formalize control inheritance, and streamline C3PAO Level 2 assessments. By aligning policies, responsibilities, risk management, and assessment artifacts in one structured system, Control Manager transforms compliance from a manual exercise into a controlled, repeatable process.

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AgileDefend™ Application

Simplify CMMC Documentation & Evidence Management

To solve the documentation and shared control inheritance problem at scale, SecureITSM™ developed Control Manager, a secure, cloud-based compliance documentation platform purpose-built for CMMC assessments. —Automate CMMC Documentation. Simplify Inheritance. Accelerate Assessment Readiness.

Key Control Capabilities

Pre-Mapped Controls: NIST SP 800-171 and CMMC controls aligned to assessment objectives
Dynamic Evidence Management: Versioned, timestamped, and traceable artifacts
Integrated POA&M Tracking: Deficiencies managed alongside evidence
Instant Audit Reporting: SSPs, POA&Ms, and evidence summaries on demand
Continuous Monitoring Integration: Real-time security data linked to compliance records

When paired with AgileDefend™ managed security services, Control ensures continuous audit readiness, not last-minute preparation.

AgileDefend™ CMMD Documentation Overview

SecureITSM’s Control Manager is purpose-built to streamline, standardize, and strengthen CMMC Level 2 assessments by aligning documentation, evidence, and required assessment artifacts within a single, structured compliance platform. It eliminates the traditional scramble associated with Assessment preparation and replaces it with continuous assessment readiness.

Customer Specific Functionality

From the customer’s perspective, SecureITSM™’s Control Manager removes the complexity of CMMC compliance by eliminating redundant work, clarifying responsibility boundaries, and automating documentation requirements. The platform is designed so customers focus only on the controls they are responsible for—while securely inheriting managed service provider (MSP) controls without having to recreate or defend them independently.

At the core of this value is structured control inheritance. MSP-implemented safeguards are formally documented, mapped, and made inheritable within the Shared Responsibility Matrix. Customers clearly see which controls are:

Fully inherited from SecureITSM™’s managed environment
Shared between customer and MSP
Fully customer-responsible

This eliminates duplication of effort and prevents customers from addressing controls outside their authorization boundary.

Customer-focused capabilities include:

Automated SPRS score calculations aligned to NIST SP 800-171 scoring methodology
Dynamic Shared Responsibility Matrix defining ownership and inheritance
Custom policy and procedure documentation tailored to the customer environment
Auto-generated architectural diagrams reflecting the authorized boundary
Custom risk analysis, risk register, and executive reporting
Automated System Security Plan (SSP) generation aligned to assessment objectives

Dedicated pre-assessment preparation pages guide customers through artifact readiness, evidence validation, and objective-level review before engaging a C3PAO.

The result is a structured, assessment-ready compliance posture that reduces internal burden while increasing confidence at CMMC Level 2.

Shared Responsibility Matrix

SecureITSM’s Shared Responsibility Matrix (SRM) is a core feature of our proprietary AgileDefend™ CMMC Documentation Management Application — a purpose-built platform engineered to manage the full lifecycle of CMMC documentation within a secure GCC-hosted virtual environment.

Unlike generic GRC tools, AgileDefend™ was designed specifically for CMMC. The embedded SRM provides precise, objective-level accountability mapping across all 320 CMMC Assessment Objectives and 586 implementation statements, clearly defining which responsibilities are fulfilled by the Managed Service Provider (MSP) and which remain with the organization.

Key insights from our SRM analysis:

80.6% of the 320 CMMC Assessment Objectives are MSP-provided
82.4% of the 586 implementation statements are MSP-provided

This data-driven clarity eliminates ambiguity during assessment preparation and audit execution. Organizations gain a defensible, documented view of:

Control ownership
Evidence responsibility
Implementation accountability
Continuous monitoring obligations

By quantifying responsibility at the assessment-objective level, AgileDefend™ reduces audit risk, prevents duplicated effort, and ensures no requirement is unintentionally unassigned.

The result is measurable transparency between client and provider, streamlined C3PAO readiness, and a defensible compliance posture built on clearly documented shared accountability.

AgileDefend™ doesn’t just store documentation — it operationalizes responsibility.

Findings & Outcome Handling

Post Assessment & Findings Support

Assessment completion introduces a critical transition phase. SecureITSM supports findings documentation, evidence clarification, and POA&M coordination without guaranteeing outcomes or bypassing formal processes.

1: Findings Documentation Support.

Assessment findings are organized, contextualized, and prepared for lifecycle transition without reinterpretation.

2: POA&M Coordination (Where Applicable).

Where remediation planning is required, SecureITSM supports structured POA&M development aligned to assessment results.

3: Certification Outcome Support.

We assist with evidence clarification and next-step planning without certification guarantees or assessor interference.

C3PAO Specific Functionality

Control Manager reduces assessment friction by organizing all required artifacts in direct alignment with NIST SP 800-171 and CMMC Level 2 assessment objectives. Each control is pre-mapped to its corresponding practice and objective, allowing organizations to maintain audit-ready narratives, artifacts, and implementation evidence throughout the system lifecycle rather than assembling them reactively during an audit window.

Centralized documentation repository mapped directly to assessment objectives
Shared Responsibility Matrix clarifying control ownership, inheritance, and boundary scoping
Integrated POA&M management aligned to DoD formatting and submission expectations
Pre-structured Auditor Page compiling required assessment artifacts in assessment-ready format

The Auditor Page serves as the authoritative assessment package, consolidating all materials required for submission to eMASS at the conclusion of a C3PAO assessment. This includes structured control narratives, implementation statements, artifact references, objective-level evidence mapping, POA&M entries, and associated assessment results.

At assessment completion, Control Manager automatically generates the required cryptographic hash record for submission, ensuring artifact integrity and compliance with DoD validation requirements.

By maintaining continuous assessment readiness, enabling structured control inheritance, and automating final submission outputs, Control Manager transforms CMMC from a disruptive, point-in-time audit event into a controlled, repeatable compliance process aligned with SecureITSM’s AgileDefend™ lifecycle methodology.

Why Documentation Is Critical to CMMC Success

CMMC certification depends on proof of intent, process, and consistency. Strong security controls without defensible documentation routinely fail assessments.